Introduction

Civissoft Ltd. (registered office: 4030 Debrecen, Tégláskert Street 50., company registration number: 09-09-020451, tax number: 23134243-2-09, e-mail: info@civissoft.hu, phone number: +36-52/454-114) is committed to protecting your personal data. This Privacy Policy (hereinafter: Policy) explains what personal data we collect, how we use it, and your rights in relation to the processing of your data.

1. Data Controller Information

Data Controller Name: Civissoft Ltd.
Registered Office: 4030 Debrecen, Tégláskert Street 50.
Tax Number: 23134243-2-09
Company Registration Number: 09-09-020451
E-mail: info@civissoft.hu
Phone number: +36-52/454-114

2. Scope of Data Processed

2.1. Data collected during the use of the Application:

• Name
• E-mail address
• Username
• Password (stored encrypted)
• Device identifiers
• IP address
• Data related to the use of the Application (e.g., usage habits, statistics)

2.2. In the case of in-app purchases:

• Payment data (processed by Google Play and App Store)

3. Purpose and Legal Basis of Data Processing

3.1. The purposes of data processing:

• Operation and development of the Application
• Creating and managing user accounts
• Monitoring and analyzing the use of the Application
• Providing paid services
• Offering customer support
• Compliance with legal obligations

3.2. The legal basis for data processing:

• Your consent when using the Application and providing data
• Fulfillment of a contract (e.g., in the case of paid services)
• Compliance with legal obligations
• Legitimate interest (e.g., development and security of the Application)

4. Data Transfer and Data Processors

4.1. Your personal data will only be shared with third parties based on legal obligations or with your prior consent.

4.2. We employ data processors necessary for the operation and development of the Application (e.g., hosting providers, analytics services) who process data on behalf of and under the instructions of Civissoft Ltd.

5. Data Security

5.1. Civissoft Ltd. implements appropriate technical and organizational measures to protect your personal data from unauthorized access, damage, or loss.

6. Your Rights

6.1. Right of Access: You have the right to request information about what personal data we process about you.

6.2. Right to Rectification: You have the right to request the correction of inaccurate personal data about you.

6.3. Right to Erasure: You have the right to request the deletion of your personal data if the legal basis for data processing no longer exists.

6.4. Right to Restrict Processing: You have the right to request the restriction of the processing of your personal data in certain cases.

6.5. Right to Data Portability: You have the right to request your personal data in a structured, widely used, and machine-readable format.

6.6. Right to Withdraw Consent: You have the right to withdraw your consent to data processing at any time, without affecting the legality of the processing based on consent before its withdrawal.

7. Contact and Complaint Handling

7.1. For any questions, requests, or complaints regarding data processing, you can contact Civissoft Ltd. via the following contact details:

Postal Address: 4030 Debrecen, Tégláskert Street 50.
E-mail Address: info@civissoft.hu
Phone Number: +36-52/454-114
7.2. If we cannot resolve your complaint satisfactorily, you are entitled to contact the National Authority for Data Protection and Freedom of Information (NAIH).

8. Final Provisions

8.1. Civissoft Ltd. reserves the right to unilaterally amend this Policy. Any modifications will be communicated to Users through the Application or other appropriate means.

Debrecen, September 2, 2024.